Order Cancellations

Q - How do I cancel my order if it has not been shipped?
A - You can cancel your order by clicking on the ‘My Orders’ section of your Seniority account and then select ‘Cancel Order’ against it.


Q - My order has been shipped. How can I cancel it?
A - Please contact our customer support team at 9929545206 for assistance.


Q - How will you refund the amount for the cancelled order? How long will it take?
A - In the case of cancelled orders, refunds for orders paid using the Cash on Delivery option are processed within 3-5 working days from the date of approval of refund. In the case of refunds for orders paid using prepaid options, the refund amount will be credited to your bank account within 7-10 working days. Effectively, it takes up to 2 weeks for completion of refund requests for cancelled orders.


Q -How can I cancel one/few products from my order?
A - Please contact our customer support team at 9929545206 for assistance.